1. Information We Collect
We collect the following information:
- Account Information: Email address when you create an account. Emails are used for authentication (password + OTP verification) and support communications.
- Usage Information: Basic usage statistics and logs to improve the Service
- Payment Information: Payment processing is handled by Stripe. We do not store credit card details on our servers.
- Uploaded Content: PDF files and form data you upload for processing. Uploaded PDFs are processed automatically and deleted after processing completes.
- Extracted Text: Text extracted from PDFs for form field processing. This data is used only for processing your requests and is not stored permanently.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the Service
- Process your PDF form requests
- Prevent abuse and ensure security
- Send you service-related communications (e.g., magic link emails)
3. Data Retention
Uploaded PDF files are automatically deleted after processing completes, typically within 24 hours. Extracted text and form data are processed automatically and not stored permanently. We retain account information (email) for as long as your account is active. You may request deletion of your account and associated data at any time.
4. Information Sharing
We share information only in the following circumstances:
- Stripe: Payment and billing information is shared with Stripe for payment processing
- Hosting Provider: Our hosting provider may have access to server logs and data as part of providing hosting services
- Analytics: We may use basic analytics services to understand usage patterns (if applicable)
- Legal Requirements: We may disclose information if required by law or to protect our rights
We do not sell your personal information to third parties.
5. Security
We implement reasonable security measures to protect your information, including encryption in transit (HTTPS). However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following rights:
- Delete your account and associated data
- Request access to your personal information
- Request correction of inaccurate information
- Opt out of non-essential communications
To exercise these rights, please contact us at support@formsfillai.com.
7. Cookies and Analytics
We use cookies to maintain your session and preferences. We may use basic analytics to understand how the Service is used. You can control cookies through your browser settings.
8. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at support@formsfillai.com.